Refund policy

Refund Policy 7-Day Quality Guarantee We take pride in the quality of our products. If your item arrives damaged, defective, or not as described, contact us within 7 days of the date of delivery and we will make it right. What We Cover • Item arrives damaged or broken • Manufacturing defects (e.g., earbuds not charging, watch screen malfunction) • Wrong item shipped  Resolution Options We will offer your choice of: • Full refund to your original payment method • Free replacement unit shipped to you  How to Request Email us at xjym6412@163.com within 7 days of delivery with: • Order number • Description of the issue • 1–2 photos or a short video as proof  We respond within 1–2 business days. Change of Mind We do not accept returns for change of mind or buyer's remorse. Please review product descriptions and specifications carefully before purchasing. Return Conditions Returned items must be in original condition and original packaging. Items showing signs of extended use, physical damage caused by the customer, or missing accessories will not be eligible for a refund. Return Shipping Return shipping costs are the responsibility of the customer unless the issue is due to our error. Refund Processing Approved refunds are processed within 5–7 business days and will appear on your original payment method.